Stop Violence Against Drivers

Nov302015 by Lori JethaNo Comments

Preparing for Emergencies: the Latest in Surveillance Technology

Originally published in BusRide magazine, November 2015 In an emergency situation, every second counts. To prepare for the unthinkable, you not only need to train operators and conduct drills, but implement the right tools and technologies in advance. Here are few suggestions to give transit security staff better on-board visibility to assess and respond to emergencies quickly and improve incident investigations. (more…)

May62015 by Lori JethaNo Comments

The Importance of a Proactive Approach to Transit Safety

Stop Violence Against Drivers, Transit

Originally published in BusRide Magazine A transit operator once told me: “When people board our buses they come with different expectations for the quality of our service, but everyone expects their ride to be safe.” So how do agencies make sure they are delivering on that most basic of expectations? The answer: a proactive approach to transit safety. (more…)

Feb172015 by Vlada TereninaNo Comments

Dealing with Difficult Passengers on Board: Strategies, Practices, and Resources

Stop Violence Against Drivers, Transit

Approximately 2,000 assaults against transit operators happen in Canada each year, says a report published by the Canadian Urban Transit Association. Drivers in the USA are under the same risk of violent attacks. As the government, transit agencies, and transportation associations work to improve the situation, we would like to share some of our insights, resources, and examples to help protect operators and even prevent assaults from happening in the first place. (more…)

Jan82015 by Vlada TereninaNo Comments

The Bus Operator Toolbox: Conflict Resolution and Communication Strategies That Can Save Lives (Part 2)

Stop Violence Against Drivers, Transit

Today we are glad to present the second part of our interview with Bill Parsons, a recognized expert and trainer in personal safety, who shares the best strategies and techniques for prevention of on-board assaults. (more…)