When we launched our Stop Violence Against Drivers campaign, many customers mentioned the importance of good bus driver training to help prevent on-board assaults. (more…)
In October, Seon first launched a campaign to Stop Violence Against Drivers to help the transportation industry make transit safer for operators. Since then, we’ve gathered a toolkit of expert opinions and helpful resources to help reduce the risk to your workforce and your organization:
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With the increased number of crimes on transit vehicles, protection of bus operators from violence has become one of the top priorities for transit agencies. Assaults cause physical injuries and an increased level of stress for the driver, as well as have a financial impact on the transit system in terms of lost work hours, medical claims, employee absenteeism, and lawsuits. Although the list below is not exhaustive, it presents some of the most efficient strategies to prevent or stop volatile situations on board. And though some of the solutions require an up-front investment, the return on them might greatly surpass the expenditures.
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According to the National Transit Database, assaults against transit operators have increased by 31% over the past six years. Driver assaults not only take a physical and emotional toll on the individual, but they can have a lasting financial impact on the transit system in terms of absenteeism, medical claims, and lawsuits. Although on-board technologies such as video surveillance and GPS fleet tracking can help deter crime and prevent operator assaults, more needs to be done to focus public awareness on the issue and encourage legislators to take a tougher stance on penalizing this type of violence.
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