4 Things Every Transit System Should be Doing to Protect Bus Operators Against Assault
Today’s news headlines tell horrifying tales of bus operator attacks and injuries. According to the National Transit Database (NTD), operator assaults have increased by 31% between 2008 and 2013. These attacks not only take a personal toll on the victims, but can have a significant financial impact on the transit system in terms of lost work hours, medical claims, employee absenteeism, and lawsuits. These can also result in a loss of public confidence in the safety of the transit system and lead to decreased ridership and reduced fare box collections.
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